Privacy Policy

Last updated: March 2023

BLHE Limited respects your privacy and is committed to protecting any personal information you share with us. This Privacy Policy explains what information we collect through this website, how we use it, and your rights under UK data protection law.

Who we are

BLHE Limited is responsible for this website and for any personal data collected through it.

BLHE Limited
Company number: 14469299
Registered office: 11 Laura Place, Bath, BA2 4BL, United Kingdom
Email: info@blhe.co.uk

What information we collect

We only collect personal information that you choose to provide to us. This may include your name; your email address; and any information you include in a message or enquiry. We may also collect limited technical information automatically when you use the website, such as your IP address, browser type, device information, and basic website usage data where necessary for the operation, security and performance of the site.

How we collect information

We collect information when you submit an enquiry through the website; you email us directly; or you browse the website.

How we use your information

We use your information to respond to your enquiries; communicate with you about your project or request; provide information about our services where appropriate; operate, maintain and protect the website; and meet any legal or regulatory obligations.

Our lawful bases

Under UK data protection law, we rely on the following lawful bases where relevant:

Legitimate interests

To respond to enquiries, manage communications and operate our business effectively.

Contract

Where processing is necessary to take steps at your request before entering into a contract, or to perform a contract with you.

Legal obligation

Where we need to keep or use information to comply with the law.

How long we keep information

We keep personal information only for as long as reasonably necessary for the purpose for which it was collected, including responding to enquiries, maintaining business records, and meeting legal, accounting or regulatory requirements.

As a general guide enquiry information is usually kept for up to 12 months after the last meaningful contact; client and project information may be kept for longer where necessary for the work itself and related record-keeping obligations.

Sharing your information

We do not sell your personal information. We may share information with trusted professional or technical service providers where necessary to run our website or business, such as website hosting, email, IT support, or professional advisers. We only do this where it is appropriate and necessary.

International transfers

We aim to keep personal information within the UK where possible. If any service provider processes personal information outside the UK, we will take appropriate steps to ensure it is protected in line with UK data protection requirements.

Your rights

Under UK data protection law, you may have the right to request access to your personal information; request correction of inaccurate information; request deletion of your information in some circumstances; object to or restrict certain types of processing; and complain to the Information Commissioner’s Office (ICO).

If you would like to exercise any of these rights, please contact us at info@blhe.co.uk.

If you are unhappy with how we handle your information, you can complain to the Information Commissioner’s Office (ICO).

Third-party links

This website may contain links to third-party websites. If you visit those websites, their own privacy policies and terms will apply.

Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact

If you have any questions about this Privacy Policy or how we use your information, please contact:

BLHE Limited
info@blhe.co.uk